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URL: https://www.ebay.com/

Browser / Version: Firefox 99.0
Operating System: Android 11
Tested Another Browser: Yes Chrome

Problem type: Reset password
Description: Security code is not accepted
Steps to Reproduce:

  1. Navigate to: https://signin.ebay.com/ws/eBayISAPI.dll?SignIn&ru=https%3A%2F%2Fwww.ebay.com%2Fmye%2Fmyebay.
  2. Fill and submit just the email credentials.
  3. Tap on the "Need help signing in?" button.
  4. Tap on the "Reset your password" button.
  5. Tap on the "Receive email" button.
  6. Submit the code received on the code verification page.
  7. Tap on the "Continue" button
  8. Observe the result.

Expected Behavior:
The code is successfully introduced and the next step of the process is triggered.

Actual Behavior:
The first input field does not accept the first digit, and an error message is received.

Notes:

  1. Screen recording attached.
  2. Reproducible on the latest build of Firefox Nightly.
  3. Reproducible regardless of the status of ETP.
  4. Works as expected using Chrome.

Watchers:
@softvision-oana-arbuzov
@softvision-raul-bucata

Attached screen recording:

ebay code2

Browser Configuration
  • None

From webcompat.com with ❤️

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Closed: Fixed
#100544

www.ebay.com - Security code is not accepted

Opened: 2022-03-04
Reporter: softvision-raul-bucata
Comments: 4
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