URL: https://member.teladoc.com

Browser / Version: Firefox 100.0
Operating System: Windows 7
Tested Another Browser: Yes Chrome

Problem type: Site is not usable
Description: Page not loading correctly
Steps to Reproduce:
Can no longer make a mental health appointment on Teladoc with Firefox. It's completely broken: When trying to make a mental health appointment in Firefox on Teladoc, the page will show Teladoc's custom spinner. Even waiting for 2 hours (I tested it for that long) yields no results beyond the spinner.

Things I've already done:

1. Uninstalled and then reinstalled Firefox.
2. Tested with a brand new Firefox profile with absolutely no user extensions, no user plugins, and no user setting modifications.
3. Repeated tests a total of 10 times on multiple dates to confirm this issue beyond any reasonable doubt.
4. Contacted Teladoc. They told me they do not have test accounts to share to help debug. They also told me that only Chrome is supported and I should "just switch to Chrome". Um, no.

Recommendation: Contact the Mozilla team and have someone there with a Teladoc account perform thorough testing. Either that, or create an account on Teladoc by clicking the 'Get Started' button on https://member.teladoc.com/signin

Teladoc is literally used by millions of people, and having it not work in Firefox needs to be addressed promptly.

Thank you.

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