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URL: https://www.morphyrichards.com/en-gb

Browser / Version: Firefox Mobile 108.0
Operating System: Android 13
Tested Another Browser: Yes Other

Problem type: Site is not usable
Description: Page not loading correctly
Steps to Reproduce:
Hi, I can't access morphy richards website from my phone and my pc through Firefox. I can access it through my Samsung Internet on my phone but not through my Firefox app or windows 11 Pro desktop pc. I get this message on my pc
(Hmm. We’re having trouble finding that site.
We can’t connect to the server at www.morphyrichards.com.
If you entered the right address, you can:
Try again later
Check your network connection
Check that Firefox has permission to access the web (you might be connected but behind a firewall)
and this message on my phone through the Firefox app
(Address Not Found
The browser could not find the host server for the provided address.
Check the address for typing errors such as ww.example.com instead of www.example.com.
If you are unable to load any pages, check your device’s data or Wi-Fi connection. Steps I have taken is clearing data and cache on pc, turning off mcafee firewall. I use my pc through a wired Internet connection and my phone through WiFi and data and it's the same on both I can't access the website. Like I mentioned I can access it no problems through my Samsung Internet app on my phone so I have now pinpointed it to Mozilla Firefox being the issue. Please can you look into this for me please. Regards, Steve Venables
.

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Closed: Moved
#116656

www.morphyrichards.com - Page not loading correctly

Opened: 2023-01-11
Reporter: webcompat-bot
Comments: 4
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