URL: https://www.netflix.com
Browser / Version: Firefox 111.0
Operating System: Windows 10
Tested Another Browser: Yes Edge
Problem type: Video or audio doesn't play
Description: The video or audio does not play
Steps to Reproduce:
On the combination of this computer and this browser, no streaming services - not Netflix, not Disney+, not Hulu, not Amazon - work properly. I keep receiving the message "The WidevineCdm plugin has crashed."
I have tested Edge on this laptop and it works; I have tested Firefox on my other laptop and it works.
Both laptops use the same version of Windows, so I suspect the problem is related to this laptop's ARM64 processor.
Reloading the page, restarting the plugin, uninstalling and reinstalling all of Firefox, Private Browsing, all of the troubleshooting I could think of - none of it works.
This has been the case for at least four months now, possibly even six.
View the screenshot
Browser Configuration
From webcompat.com with ❤️
URL: https://www.netflix.com
Browser / Version: Firefox 111.0
Operating System: Windows 10
Tested Another Browser: Yes Edge
Problem type: Video or audio doesn't play
Description: The video or audio does not play
Steps to Reproduce:
On the combination of this computer and this browser, no streaming services - not Netflix, not Disney+, not Hulu, not Amazon - work properly. I keep receiving the message "The WidevineCdm plugin has crashed."
I have tested Edge on this laptop and it works; I have tested Firefox on my other laptop and it works.
Both laptops use the same version of Windows, so I suspect the problem is related to this laptop's ARM64 processor.
Reloading the page, restarting the plugin, uninstalling and reinstalling all of Firefox, Private Browsing, all of the troubleshooting I could think of - none of it works.
This has been the case for at least four months now, possibly even six.
View the screenshot
Browser Configuration
From webcompat.com with ❤️