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URL: https://friluftsvaror.se

Browser / Version: Firefox 114.1.1
Operating System: Android 12
Tested Another Browser: Yes Chrome

Problem type: Something else
Description: Payment with Klarna + BankID popup flow is broken
Steps to Reproduce:
In the payment flow with Klarna there's a step to open a popup to authenticate with BankID. Firefox asks to allow opening the popup, but allowing the popup only opens about:blank. Unsure if BankID opened or not, but the payment didn't go through and I was left with a blank page in Firefox. After going back and trying a few times it works, maybe Firefox remembers that it's OK to open popups without asking and then the payment flow works, but this is quite annoying (especially with the uncertainty of whether the order went through after authenticating the payment).

This issue affects more sites that use Klarna (not sure which ones, maybe all of them?). Klarna is a very commonly used payment solution in Sweden for ecommerce.

Browser Configuration
  • None

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Needs Diagnosis
#123838

friluftsvaror.se - Payment with Klarna + BankID popup flow is broken

Opened: 2023-06-19
Reporter: zcorpan
Comments: 4
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