arrow-down arrow at-sign bug check checkbox-checked checkbox-unchecked svg-checkmark chevron-right chevrons-right circle-down circle-left circle-right circle-up cloud2 svg-cross2 download download external-link filter github hash home leaf leaf left link-2 log-in log-out mail menu message-square minus plus radio-checked radio-checked2 radio-unchecked search settings spinner8 target twitter up upload-2 user users warning x zap
  • Home
  • Report a bug
  • Contribute
  • All issues
  • Login

URL: https://mymasonportal.gmu.edu/

Browser / Version: Firefox 118.0
Operating System: Windows 10
Tested Another Browser: Yes Edge

Problem type: Something else
Description: Gmu Blackboard uses Duo Mobile for 2 step-authentication, but keeps erroring out since update 118.0.1
Steps to Reproduce:
Went to login into GMU Blackboard as usual the night of the 118.0.1 update, and everything was working fine, until at 8:52pm the update was released. GMU uses Duo Mobile authentication with their systems, so to after logging into Blackboard I have to do a Duo Mobile authentication, but once Firefox updated to 118.0.1, all it says is "Duo Security Error- something went wrong". It only does this using Firefox 118.0.1 as I have the Firefox app on 117.0.1 and I do not have this problem, nor does this happen on Edge or Chrome. None of my settings have been changed, protection is on standard, and HTTPS-Only mode is off.

View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️

Please login to edit issues.

View issue on Github

Shortcut: Press l on your keyboard to open the label editor. Shortcut: Press g on your keyboard to be taken to the GitHub view of this page.
Closed: Incomplete
#127920

mymasonportal.gmu.edu - Gmu Blackboard uses Duo Mobile for 2 step-authentication, but keeps errori

Opened: 2023-10-02
Reporter: webcompat-bot
Comments: 1
  • Home
  • List of issues
  • About
  • Contribute
  • Contact
  • Privacy Policy
  • Terms of Service
  • Code of Conduct