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URL: https://www.amazon.com/gp/video/storefront/ref=atv_dp_tv_c_9zZ8D2_hom

Browser / Version: Firefox 121.0
Operating System: Windows 10
Tested Another Browser: Yes Chrome

Problem type: Video or audio doesn't play
Description: The video or audio does not play
Steps to Reproduce:
when trying to watch any prime video, I get the following error:
Mozilla Firefox update required
A later version of Mozilla Firefox is required for Prime Video. To update, click the menu button (three horizontal stripes) on the web browser toolbar, click Help, About Firefox, and then click Restart to update Firefox.

Browser Configuration
  • None

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Closed: Works For Me
#132127

www.amazon.com - The video or audio does not play

Opened: 2024-01-10
Reporter: webcompat-bot
Comments: 1
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