Browser / Version: Firefox Mobile 129.0 Operating System: Android 11 Tested Another Browser: Yes Opera
Problem type: Something else Description: I am unable to take a picture of my passport because the system has activated the front camera instead of the back camera, and there is a long loading time. Steps to Reproduce:
Dear Chime,
I was in the process of creating my Chime account and had entered a promotion code for activation today. Earlier in the day, I contacted the Chime support team, and an agent advised me to resubmit my application as the necessary documentation needed to be clearer. Therefore, I attempted to resubmit my application using the promotion code GRAB100, but encountered difficulties in completing the submission. I am in need of urgent assistance to activate my account today. email wailmalek2@gmail.com
I am unable to take a picture of my passport because the system has activated the front camera instead of the back camera, and there is a long loading time.
URL: https://member.chime.com/identity?externalId=66bab04071cb6fa2fa095583&vendor=incode&vendorToken=eyJhbGciOiJIUzI1NiJ9.eyJleHRlcm5hbFVzZXJJZCI6IjY2YmFiMDQwNzFjYjZmYTJmYTA5NTU4MyIsInJvbGUiOiJBQ130NFU1MiLCJUIjoiSSIsImtleVJlZiI6IjYxMTJiZTk5ZTNjNzg5MDAxNDAwNmYwMCIsImV4cCI6MTczMTQ1OTY0OSwiaWF0IjoxNzIzNTEwODQ5fQ.dnH539hfqGtEPlz5djDohdp9S-uFuBVZRPGr-rpfR-I94&userId=70833083&callback=https%3A%2F%2Fmember.chime.com%2Fenroll%2F%3FAID%3D15862621%26CJEVENT%3Db8edcb14590e11ef804d3a360a1eba23%26SID%3Dwct240813005518cvplk%26ad%3Dcj%26cjdata%3DMXxOfDB8WXww%26clickid%3Db8edcb14590e11ef804d3a360a1eba23%26pid%3D100295505%26promo%3DGRAB100%26externalId%3D66bab04071cb6fa2fa095583%23%2Fverify_scan_id
Browser / Version: Firefox Mobile 129.0
Operating System: Android 11
Tested Another Browser: Yes Opera
Problem type: Something else
Description: I am unable to take a picture of my passport because the system has activated the front camera instead of the back camera, and there is a long loading time.
Steps to Reproduce:
Dear Chime,
I was in the process of creating my Chime account and had entered a promotion code for activation today. Earlier in the day, I contacted the Chime support team, and an agent advised me to resubmit my application as the necessary documentation needed to be clearer. Therefore, I attempted to resubmit my application using the promotion code GRAB100, but encountered difficulties in completing the submission. I am in need of urgent assistance to activate my account today. email wailmalek2@gmail.com
I am unable to take a picture of my passport because the system has activated the front camera instead of the back camera, and there is a long loading time.
Best regards Wail Alareqi
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