Issue #155351 | webcompat.com

Browser / Version: Firefox 138.0
Operating System: Windows 11
Tested Another Browser: Yes Chrome

Problem type: Video or audio doesn't play
Description: The video or audio does not play
Steps to Reproduce:
When selecting a song/playlist, the first 5 songs are skipped with the message "Spotify can't play this right now." and the 6th one plays only the first 10 seconds of audio, no audio can be played afterwards.

The same problem is seen by other users in the links below, but the solutions provided in those discussions don't work.

This problem is absent in Google Chrome.
This problem persists when I disable all adblock plugins.

https://support.mozilla.org/en-US/questions/1431659
https://www.reddit.com/r/spotify/comments/nx71ug/spotify_skips_exactly_5_songs_then_will_only_load/

View the screenshot

Browser Configuration

gfx.webrender.software: false
blockList: basic
channel: release
defaultUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:138.0) Gecko/20100101 Firefox/138.0
hasTouchScreen: false
frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
mixed active content blocked: false
mixed passive content blocked: false
tracking content blocked: false
btp has purged site: false

View console log messages

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