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URL: https://open.spotify.com/

Browser / Version: Firefox 138.0
Operating System: Windows 10
Tested Another Browser: Yes Chrome

Problem type: Video or audio doesn't play
Description: The video or audio does not play
Steps to Reproduce:
Doesn't play the song I select, skips to another song then stops 10 seconds into the playback. continuing to play but with no more audio. Then attempts to play ads but can't due to uBlock Origin staying stuck for 30 seconds. The website works flawlessly on Google Chrome w/ uBlock and Brave browser.

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.software: false
  • blockList: basic
  • defaultUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:138.0) Gecko/20100101 Firefox/138.0
  • hasTouchScreen: false
  • frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false
  • btp has purged site: false

View console log messages

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Closed: Works For Me
#156518

open.spotify.com - The video or audio does not play

Opened: 2025-05-13
Reporter: webcompat-bot
Comments: 1
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