URL: https://login.microsoft.com/common/fido/get?uiflavor=Web
Browser / Version: Firefox 138.0
Operating System: Windows 10
Tested Another Browser: Yes Edge
Problem type: Site is not usable
Description: Unable to login
Steps to Reproduce:
When attempting to log in to a Microsoft Entra account with either Windows Hello credentials or a FIDO2 security key, the Entra authN flow does not appear to be able to properly activate the security key UX provided by Windows.
When I select "Face, fingerprint, PIN or security key" as a way to log in, I am taken to a screen that says "Something went wrong when trying to sign in with a passkey. Please try again.".
When I try the same flow with Edge, after clicking on "Face, fingerprint, PIN or security key", I get UX from Windows asking me to pick the security key I want to use. I am able to use both my Windows Hello login and a FIDO2 security key.
In Firefox settings, I have enabled "Allow Windows single sign-on for Microsoft, work, and school accounts"
I already have a passkey for this account in Windows settings.
View the screenshot
Browser Configuration
- gfx.webrender.software: false
- blockList: basic
- channel: release
- defaultUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:138.0) Gecko/20100101 Firefox/138.0
- hasTouchScreen: false
- frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
- mixed active content blocked: false
- mixed passive content blocked: false
- tracking content blocked: false
- btp has purged site: false
View console log messages
From webcompat.com with ❤️
URL: https://login.microsoft.com/common/fido/get?uiflavor=Web
Browser / Version: Firefox 138.0
Operating System: Windows 10
Tested Another Browser: Yes Edge
Problem type: Site is not usable
Description: Unable to login
Steps to Reproduce:
When attempting to log in to a Microsoft Entra account with either Windows Hello credentials or a FIDO2 security key, the Entra authN flow does not appear to be able to properly activate the security key UX provided by Windows.
When I select "Face, fingerprint, PIN or security key" as a way to log in, I am taken to a screen that says "Something went wrong when trying to sign in with a passkey. Please try again.".
When I try the same flow with Edge, after clicking on "Face, fingerprint, PIN or security key", I get UX from Windows asking me to pick the security key I want to use. I am able to use both my Windows Hello login and a FIDO2 security key.
In Firefox settings, I have enabled "Allow Windows single sign-on for Microsoft, work, and school accounts"
I already have a passkey for this account in Windows settings.
View the screenshot
Browser Configuration
View console log messages
From webcompat.com with ❤️