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URL: https://open.spotify.com/

Browser / Version: Firefox 138.0
Operating System: Windows 10
Tested Another Browser: Yes Chrome

Problem type: Video or audio doesn't play
Description: Media controls are broken or missing
Steps to Reproduce:
Whenever I hit play on Spotify, it just says "Spotify cannot play this right now" as if all the songs are unplayable in a playlist, and it keeps skipping songs; it just doesn't play. I didn't find this issue when I was on Chrome or Edge.

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.software: false
  • blockList: basic
  • channel: release
  • defaultUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:138.0) Gecko/20100101 Firefox/138.0
  • hasTouchScreen: false
  • frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false
  • btp has purged site: false

View console log messages

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Closed: Duplicate
#158814

open.spotify.com - Media controls are broken or missing

Opened: 2025-05-28
Reporter: NoelEldhoNommy
Comments: 5
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