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URL: https://app.sketchup.com/app

Browser / Version: Firefox 140.0
Operating System: Linux
Tested Another Browser: Yes Edge

Problem type: Site is not usable
Description: Page not loading correctly
Steps to Reproduce:
When I visit the website, the only thing I see is the Sketchup logo slowly oscillating left to right, forever. I can visit the Trimble website and login, but the actual Sketchup app doesn't work.

I have tried multiple ways: main profile, my standard configuration changes, full extensions; main profile, private window, no extensions; new profile, default configuration; new profile, private window, default configuration.

Currently, the browser that isn't working is Firefox Developer 140.0b5 (64-bit) on Arch Linux. It still works properly in Firefox 139.0 (64-bit) on Windows 11. In fact, when I downgrade the Linux install to any recent version below 140, the website still works. It also works in the most recent versions of Chrome, Edge, and Opera. Those are the only browsers I tested. Firefox is my daily driver. I keep the others installed for testing.

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Closed: Works For Me
#160228

app.sketchup.com - Page not loading correctly

Opened: 2025-06-05
Reporter: matthew02
Comments: 3
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