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URL: https://www.pokemoncenter.com/

Browser / Version: Firefox 139.0
Operating System: Windows 10
Tested Another Browser: Yes Edge

Problem type: Site is not usable
Description: Page not loading correctly
Steps to Reproduce:
Unable to proceed to any site page, get the 'Oops! Something’s gone wrong. Let’s get you back on track, Trainer.' error. I have disabled all add-ons, turned tracking protection off for the site, cleared all site data, nothing works. This is a recurring problem with only firefox. The only difference I can tell between Firefox and Edge is that I see the cookie choice dialogue actually load on Edge and it doesn't show up on Firefox. My guess is something is still doing cookie blocking in Firefox which is triggering the site security.

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.software: false
  • blockList: basic
  • channel: release
  • defaultUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:139.0) Gecko/20100101 Firefox/139.0
  • hasTouchScreen: false
  • frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false
  • btp has purged site: false

View console log messages

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Needs Triage
#162260

www.pokemoncenter.com - Page not loading correctly

Opened: 2025-06-17
Reporter: stevey5036
Comments: 1
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