URL: https://www.primevideo.com/
Browser / Version: Firefox 140.0
Operating System: Linux
Tested Another Browser: Yes Other
Problem type: Video or audio doesn't play
Description: The video or audio does not play
Steps to Reproduce:
Prime Video gives this error:
"Prime Video is incompatible with your current operating system or web browser.
You must update to watch Prime Video titles. Review the Prime Video system requirements. If the problem continues, please contact Amazon Customer Service and refer to error 7132"
I could watch videos fine before, but now I can't and Prime says its the browser.
Browser Configuration
- layers.acceleration.force-enabled: false
- gfx.webrender.software: false
- blockList: basic
- channel: release-cck-mint
- defaultUserAgent: Mozilla/5.0 (X11; Linux x86_64; rv:140.0) Gecko/20100101 Firefox/140.0
- hasTouchScreen: false
- frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
- mixed active content blocked: false
- mixed passive content blocked: false
- tracking content blocked: false
- btp has purged site: false
View console log messages
From webcompat.com with ❤️
URL: https://www.primevideo.com/
Browser / Version: Firefox 140.0
Operating System: Linux
Tested Another Browser: Yes Other
Problem type: Video or audio doesn't play
Description: The video or audio does not play
Steps to Reproduce:
Prime Video gives this error:
"Prime Video is incompatible with your current operating system or web browser.
You must update to watch Prime Video titles. Review the Prime Video system requirements. If the problem continues, please contact Amazon Customer Service and refer to error 7132"
I could watch videos fine before, but now I can't and Prime says its the browser.
Browser Configuration
View console log messages
From webcompat.com with ❤️