URL: https://www.americangreetings.com/ecards/birthday/rob-lowe-birthday-smashup-personalize/card-3560697

Browser / Version: Firefox 142.0
Operating System: Windows 11
Tested Another Browser: Yes Edge

Problem type: Video or audio doesn't play
Description: There is no video
Steps to Reproduce:

1. Select any name and age in the drop-down menus.
2. Click Preview.

Expected results:
Both the video and the audio play (as in Edge).
Actual results:
Only the audio plays; the video field remains black.
Additional context:
Other cards' videos seem to play fine.

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