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URL: https://myedd.edd.ca.gov/

Browser / Version: Firefox 145.0
Operating System: Windows 11
Tested Another Browser: Yes Edge

Problem type: Something else
Description: Unable to log in
Steps to Reproduce:
This has been initially reported by users who have accounts on the website (see this SUMO thread), but it's reproducible with newly created accounts as well.

  1. Go to https://myedd.edd.ca.gov/
  2. Click Create Account and follow on-screen instructions (requires an email only).
  3. Once an account is created, you will be redirected to the login page. Enter your credentials and click Log In.
  4. Follow on-screen instructions. First, you'll have to click Send email and enter the code you received. Then, you may be asked to set up a security question, 2FA (you can keep using email here), etc. Everything should work fine here.
  5. Once you are done with setting up all the stuff (for later attempts, after submitting the code), you should be redirected to https://myedd.edd.ca.gov/s/

Expected results:
You are logged in and redirected successfully.
Actual results:
An error message is displayed. You are not logged in. This does not happen in Edge.

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Closed: Duplicate
#194152

myedd.edd.ca.gov - Unable to log in

Opened: 2025-12-09
Reporter: denyshon
Comments: 3
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