URL: https://myedd.edd.ca.gov/
Browser / Version: Firefox 145.0
Operating System: Windows 11
Tested Another Browser: Yes Edge
Problem type: Something else
Description: Unable to log in
Steps to Reproduce:
This has been initially reported by users who have accounts on the website (see this SUMO thread), but it's reproducible with newly created accounts as well.
- Go to https://myedd.edd.ca.gov/
- Click Create Account and follow on-screen instructions (requires an email only).
- Once an account is created, you will be redirected to the login page. Enter your credentials and click Log In.
- Follow on-screen instructions. First, you'll have to click Send email and enter the code you received. Then, you may be asked to set up a security question, 2FA (you can keep using email here), etc. Everything should work fine here.
- Once you are done with setting up all the stuff (for later attempts, after submitting the code), you should be redirected to https://myedd.edd.ca.gov/s/
Expected results:
You are logged in and redirected successfully.
Actual results:
An error message is displayed. You are not logged in. This does not happen in Edge.
From webcompat.com with ❤️
URL: https://myedd.edd.ca.gov/
Browser / Version: Firefox 145.0
Operating System: Windows 11
Tested Another Browser: Yes Edge
Problem type: Something else
Description: Unable to log in
Steps to Reproduce:
This has been initially reported by users who have accounts on the website (see this SUMO thread), but it's reproducible with newly created accounts as well.
Expected results:
You are logged in and redirected successfully.
Actual results:
An error message is displayed. You are not logged in. This does not happen in Edge.
From webcompat.com with ❤️