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URL: https://rolb.santanderbank.com/FORPAS_ENS/ChannelDriver.ssobto?dse_operationName=forgotPwd&dse_parentContextName=&dse_processorState=initial&dse_nextEventName=start

Browser / Version: Firefox 68.0b12
Operating System: Windows 10
Tested Another Browser: Yes

Problem type: Design is broken
Description: Multiple elements of the website do not load, even when I use a completely fresh user of Firefox. It also says "undefined" a lot, if you continue to try and log in.
Steps to Reproduce:
When I tried to log in to my banking website, the page did not look the way it was supposed to. Trying to continue to log in was basically impossible. I tried this in my regular Firefox Profile and in a new Firefox profile with no settings changed and no add-ons installed, and nothing worked. In Brave, the problem was not apparent. I have yet to try this in a different version of Firefox.
Screenshot Description

Browser Configuration
  • mixed active content blocked: false
  • image.mem.shared: true
  • buildID: 20190619234730
  • tracking content blocked: false
  • gfx.webrender.blob-images: true
  • hasTouchScreen: true
  • mixed passive content blocked: false
  • gfx.webrender.enabled: false
  • gfx.webrender.all: false
  • channel: aurora

Console Messages:

[u'[JavaScript Warning: "Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end users experience. For more help http://xhr.spec.whatwg.org/" {file: "https://rolb.santanderbank.com/Estatico/Globales/V280/Bhtcs/Util/BPG_mM.bjs" line: 362}]', u'[JavaScript Warning: "Use of the orientation sensor is deprecated." {file: "https://rolb.santanderbank.com/resources/edf15942e9200b788d1bce7100db73" line: 1}]', u'[JavaScript Warning: "Use of the motion sensor is deprecated." {file: "https://rolb.santanderbank.com/resources/edf15942e9200b788d1bce7100db73" line: 1}]', u'[JavaScript Warning: "An unbalanced tree was written using document.write() causing data from the network to be reparsed. For more information https://developer.mozilla.org/en/Optimizing_Your_Pages_for_Speculative_Parsing" {file: "https://rolb.santanderbank.com/FORPAS_ENS/ChannelDriver.ssobto?dse_operationName=forgotPwd&dse_parentContextName=&dse_processorState=initial&dse_nextEventName=start" line: 57}]']

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🔒 Closed: Fixed
#33462

rolb.santanderbank.com - Multiple elements of the website do not load, even when I use a completely

Opened: 2019-06-23
Reporter: webcompat-bot
Comments: 6
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