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URL: https://www.safelinkwireless.com/Enrollment/Safelink/en/Web/www/default/index.html#!/myAccount/recertify

Browser / Version: Firefox 64.0
Operating System: Windows 10
Tested Another Browser: Yes

Problem type: Site is not usable
Description: will not allow e signature.... no place to put e signature.
Steps to Reproduce:
Trying to put an e signature in to confirm information and it did not have a spot to put the e signature.
Screenshot Description

Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20190108160530
  • channel: release
  • hasTouchScreen: true
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

Console Messages:

['[console.log(trackerTFONE) https://www.safelinkwireless.com/Enrollment/Safelink/en/Web/www/default/index.html#!/myAccount/recertify:40:5]', '[console.log(trackerVMBC) https://www.safelinkwireless.com/Enrollment/Safelink/en/Web/www/default/index.html#!/myAccount/recertify:40:5]', '[console.log(Google analytics trackers have been created.) https://www.safelinkwireless.com/Enrollment/Safelink/en/Web/www/default/index.html#!/myAccount/recertify:42:4]', '[JavaScript Error: "ReferenceError: fpDomReady is not defined" {file: "https://safelink-aot.freedompop.com/js/ct.js" line: 45}]\nmasterCT_ifrm@https://safelink-aot.freedompop.com/js/ct.js:45:5\n@https://www.safelinkwireless.com/Enrollment/Safelink/en/Web/www/default/index.html#!/login:1:1\na/<@https://www.googletagmanager.com/gtm.js?id=GTM-KWP8HW:1542:412\na/<@https://www.googletagmanager.com/gtm.js?id=GTM-KWP8HW:1543:118\n', '[JavaScript Warning: "Successfully compiled asm.js code (total compilation time 6ms; not stored in cache (too small to benefit))" {file: "https://cdn.glassboxcdn.com/trac/safelink/detector-dom.min.js" line: 0}]', '[console.warn([Facebook Pixel] - Duplicate Pixel ID: 261581944185676.) https://connect.facebook.net/en_US/fbevents.js:24:13358]', '[console.warn([Facebook Pixel] - Duplicate Pixel ID: 181686299228710.) https://connect.facebook.net/en_US/fbevents.js:24:13358]', '[console.warn([Facebook Pixel] - Duplicate Pixel ID: 1021116484753934.) https://connect.facebook.net/en_US/fbevents.js:24:13358]', '[console.error(Possibly unhandled rejection: {"data":"17675090|Invalid argument zipCode: Input string was not in a correct format.","status":500,"config":{"method":"GET","transformRequest":[null],"transformResponse":[null],"jsonpCallbackParam":"callback","__authTokenRequired":true,"url":"../../../../v1/rest-api/enrollments/30350279/recertifications/disclaimers","params":{"enrollmentNumber":30350279,"zipCode":"44470-9519","lang":"en","safelinkChannel":"Public"},"spinner":true,"traceable":true,"data":{},"headers":{"TF-Channel":"Web","TF-Session-Id":"980fcfeb-5f7f-e2ad-afe2-a19fea28c0ce","TF-Auth-Token":"6fc2fb3a-7d49-4796-a418-5a9fdf87769d","Accept":"application/json, text/plain, */*"}},"statusText":"Internal Server Error","xhrStatus":"complete"}, undefined) https://www.safelinkwireless.com/Enrollment/Safelink/en/Web/www/default/js/libs/angular.min.js:127:278]']

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🔒 Closed: Incomplete
#40662

www.safelinkwireless.com - will not allow e signature.... no place to put e signature.

Opened: 2019-09-21
Reporter: webcompat-bot
Comments: 2
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